Product Delivery, Returns & Cancellation Policy
USEFUL INFO
Once you have placed your order, we do our utmost to process it as quickly as possible to dispatch it to you. You will immediately receive a confirmation email from us. This mail lists the order information. As soon as your order is ready for dispatch, we will send you the tracking number. All of our products are handcrafted just for you and the process takes almost 45 days.
If the address is nonexistent the courier company will return the parcel to Vectors & Roses. We will contact and inform you. Any extra expenses will be covered by the customer.
If the item is delivered to the wrong address Vectors & Roses can assist but cannot replace the item.
We ship internationally. Depending on the country where you purchase is delivered to, different delivery costs apply. You will see the cost at the checkout process before you proceed to the payment.
(Be aware of customs costs if the delivery address is a non-European Union country)
You have 30 days to change your mind on all purchases from www.vectorsnroses.com.
So, if for some reason you are not happy with your purchase you can return it within 30 days. Before you do so, please read carefully our Return Policy.
For Vectors & Roses items not purchased through this web shop, please contact the shop where the items were bought.
A placed order can no longer be changed or cancelled. Changing or cancelling your order is unfortunately not possible.