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You have 30 days to change your mind on all purchases from www.vectorsnroses.com. For Vectors & Roses items not purchased through this web shop, please contact the shop where the items were bought. So, if for some reason you are not happy with your purchase you can return it within 30 days. Before you do so, please read carefully our Return Policy.

Please note the following points:

1. Let us know which products you would like to return. You can do this online by sending a message to customerservice@vectorsnroses.com. We will respond the soonest possible. You can return the product as soon as you have informed us to the following address:

1 Plapouta Street

Agia Paraskevi, 15343

Athens, GR

(+30) 210 6005777

2. Since our products are fragile, please make sure the product(s) are packed well in
their original plastic packaging. We cannot accept broken items.

3.Take your parcel to any Post Office or courier service of your choice. Please
keep in mind that returns are at your own costs.
Keep also in mind that it's your responsibility to save the certificate of posting received from the delivery company. The package can be tracked via a Track & Trace code until it arrives at the correct destination.

4. As soon as we have received your package, we will send you a confirmation e-mail. Your returned items will then be processed. Your balance will be refunded
within 14 business days after you returned the item(s). Your refund will be payable with the same payment method you chose for purchase.

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